Development and testing of a thai website accessibility evaluation tool

Abstract

This paper deals with the important problem that there is no help with the accessibility evaluations of Thailand’s web by developing and evaluating a new method and tool online, WebThai2Access, with experts, developers, and users with disabilities. This tool was evaluated by 30 developers, 30 hearing impaired people, 30 visually impaired people, and 30 elderly people. The developers evaluated the websites whereas experimental tasks were given to each disabled group based on the problems they had accessing web information. The developers found WebThai2Access very usable and the 15 test criteria were reliable for evaluating websites. The lower and upper 95% limits for confidence ratings of developers were minus or plus 10% for YouTube and Pantip websites and minus or plus 3% with the blind association website. The 95% lower and upper limits of confidence were minus or plus 5% for hearing impaired users, minus or plus 2% for elderly users and minus or plus 0% for visually impaired users. The results therefore showed WebThai2Access was reliable and accessible for developers whose evaluations reasonably well predicted website accessibility for users with disabilities.